At mimosaroot.eu, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or communicate with us.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller

The data controller responsible for the processing of your personal data under the General Data Protection Regulation (GDPR) is:

mimosaroot.eu
European Union

Email: support@mimosaroot.eu

2. Scope of This Policy

This Privacy Policy applies to all information collected through our website, services, communications, and transactions conducted via mimosaroot.eu.

3. Personal Data We Collect

Depending on how you interact with our website, we may collect and process the following categories of personal data:

a) Personal & Contact Information

  • Full name

  • Billing and shipping address

  • Email address

  • Telephone number

b) Order & Transaction Data

  • Purchased products

  • Order history

  • Payment method and transaction status

c) Communication Data

  • Emails, messages, or inquiries sent to our support team

d) Technical & Usage Data

  • IP address

  • Browser type and device information

  • Pages visited, access times, and interaction data

4. How We Collect Your Data

We collect personal data through the following means:

  • Directly from you when you place an order, contact us, or use our services

  • Automatically through cookies and similar technologies when you browse our website

  • From service providers who process data on our behalf (e.g., hosting or payment services)

5. Purpose of Data Processing

We process your personal data for the following purposes:

  • Processing and fulfilling orders

  • Providing customer support

  • Managing user accounts and communications

  • Improving website performance and user experience

  • Ensuring website security and fraud prevention

  • Complying with legal and regulatory obligations

6. Legal Basis for Processing

Your personal data is processed in accordance with Article 6 of the GDPR based on:

  • Contract performance (Art. 6(1)(b))

  • Legal obligations (Art. 6(1)(c))

  • Legitimate interests (Art. 6(1)(f))

  • Consent, where applicable (Art. 6(1)(a))

7. Sharing of Personal Data

We only share personal data when necessary and lawful, including with:

  • Payment and transaction service providers

  • Hosting and IT service providers

  • Shipping and logistics partners

  • Authorities, where legally required

Your data is never sold to third parties.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to ensure the functionality of our website and improve user experience.

You may manage or disable cookies via your browser settings. Please note that disabling cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their respective privacy policies.

10. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of data transmission or storage is completely secure.

12. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

13. Your Rights Under GDPR

As an EU data subject, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to data processing

  • Request data portability

  • Withdraw consent at any time (where applicable)

To exercise your rights, please contact us using the details below.

14. Children’s Data

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or operational requirements. The updated version will be published on this page with a revised date.

16. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Email: support@mimosaroot.eu
Website: www.mimosaroot.eu